Legal

Terms of use

The terms on which this website is made available. By using it you accept them. Last updated 22 September 2026.

Who operates this site

This website is operated by Prosep Chemicals South Africa (Pty) Ltd and Prosep Synergy (Pty) Ltd, trading as Prosep, of Unit 4, N12 Industrial Park, 188 Dr Vosloo Rd, Bartlett AH, Boksburg, 1459 ("Prosep", "we", "us"). You can reach us at sales@prosep.co.za or +27 11 918 7751.

Information on this site is general

The content describes the kinds of water treatment programmes we engineer and the results they have achieved on particular sites. It is general information, not advice for your plant. Every site is different: the right chemistry, equipment and programme for your systems can only be specified after a site assessment and water analysis, and any figures or outcomes quoted here relate to the sites described, not to yours. Nothing on this site is an offer or a quotation; a proposal for your site is made in writing after assessment.

Standards and certifications

Where this site says that we work to a standard — such as SANS 241, SANS 893 or DWS discharge requirements — it means our programmes are designed and monitored against the requirements of that standard. It does not mean Prosep holds a certification under it, and compliance with any standard or licence condition remains the responsibility of the site operator.

Using our content and brochures

The text, images, diagrams and brochures on this site belong to Prosep or are used with permission, and are protected by copyright and trade mark law. You may view the site and download the brochures on our resources page for your own or your organisation's use in evaluating our services, and you may quote short extracts with attribution and a link. You may not otherwise copy, republish, sell or modify the content without our written permission. "Baleen Filter" and other third-party names are the trade marks of their respective owners.

Acceptable use

  • Do not use the site or its contact form to send unlawful, abusive or unsolicited commercial content.
  • Do not attempt to gain unauthorised access to the site, its hosting or any connected system.
  • Do not scrape the site in a way that degrades it for other visitors.

Links to other sites

The site links to third-party sites and services, including Google Maps. We do not control them and are not responsible for their content or their handling of your information.

Availability and liability

We work to keep the site accurate and available but provide it "as is", without warranty that it is error-free or uninterrupted. To the extent permitted by South African law, we are not liable for any loss arising from reliance on the general information on this site or from its unavailability. Nothing in these terms limits liability that cannot lawfully be limited, including under the Consumer Protection Act where it applies.

Privacy

How we handle personal information you share with us is set out in our privacy policy.

Governing law and changes

These terms are governed by the laws of the Republic of South Africa. We may update them from time to time by posting the revised version here with a new date.